The present website of Pro Brite lacks information and is challenging to navigate, thereby limiting appointment bookings to phone calls only, with no online booking option provided.
Feel overwhelmed with medical-related websites since it is hard to navigate
Is motivated to visit the business website if it contains useful information for their research
Prefers to book appointment online unless there is an urgency, she will call the clinic directly
It is necessary to know the reviews, which dentists they will see at the appointment & potentially the cost of service
Is motivated by convenience and access to nearby local dental places
Inability to search for insurance network frustrates him